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- Description
Doyou want tobuy acouple ofthings inorder tomake your house modern and “user-friendly”? Mattress Firm Polo Towne might suite your purpose. There are lots ofhomewares amid the product range ofthe shop. Here you can discover special devices for restoring order inyour kitchen space— flatware and household utensils, tableclothes and other textile goods.
Mattress Firm Polo Towne islocated inUnited States, Plano, TX75093, 2100Dallas Pkwy Suite122. Our users seem tobe happy working with the company. 125clients rated itat4.89. Read several of47comments toensure you will like the company. Toknow more about the organization, goto stores.mattressfirm.com. Call (972) 781—1600inworking time.
- Type
- furniture stores, home goods, home textiles and bedding, mattresses, home furniture
Phone number
(972)781-16...— show
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Address
- Working hours
Sun
10:00AM—6:00PM
Mon
9:00AM—9:00PM
Tue
9:00AM—9:00PM
Wed
9:00AM—9:00PM
Thu
9:00AM—9:00PM
Fri
9:00AM—9:00PM
Sat
9:00AM—9:00PM
- Official website
stores.mattressfirm.com
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Reviews about Mattress Firm Polo Towne
4.9
/ 47 reviews and125 ratings
Rating is formed based on customer reviews, ratings and telephone surveys.
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Lisa M.
January 10, 2023, 3:35 am
Thank you Mattress Firm, Icouldn’t behappier w/the kindness, professionalism and knowledge ofMark and Jacob. Helpful and very friendly, which are rare qualities these days! Thank you again!
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Company's official reply
January 11, 2023, 7:13 pm
Thanks somuch for the review, Lisa Mrozek! Feel free tocall usany time and we'll respond ASAP with any inquires you may have.
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Tracy M.
January 8, 2023, 5:02 pm
Mica was great! She took time toexplain the details,stuck with itwhen the computer glitches until she and ITworked itout.
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Company's official reply
January 11, 2023, 7:14 pm
Thanks somuch for the review, Tracy McFadden! Feel free tocall usany time and we'll respond ASAP with any inquires you may have.
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Alejandra V.
January 2, 2023, 1:32 am
Incredible. Byfar the very best mattress buying experience ofmy life Mark and Jacob were very attentive, patient, and understanding. They took time tohelp mefind what Ineeded and byno means made mefeel rushed. This avery personable and enjoyable quality oflife enhancing experience. Thank you guys.
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Company's official reply
January 2, 2023, 9:02 pm
Thanks somuch for the review, Alejandra Velazquez! Feel free tocall usany time and we'll respond ASAP with any inquires you may have.
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Juliet S.
January 1, 2023, 6:51 am
Mica was amazing!! She was happy tohelp mewith trying out amattress isaw online, and got the mattress iwanted set upto bedelivered right tomy apartment! She was very efficient and helpful, and answered all myquestions. Aswell ashelp memake the best decision for mymattress needs.:)
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Company's official reply
January 1, 2023, 7:18 pm
Thanks somuch for the review, Juliet Schaefer! Feel free tocall usany time and we'll respond ASAP with any inquires you may have.
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Elonda G.
December 18, 2022, 2:18 am
Everyone was sonice from the time Iwalked through the door. They were knowledgeable and service was the best Ihave experienced ina loooooong time!! Jacob deserves araise!!!
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Company's official reply
December 18, 2022, 7:38 pm
Thanks somuch for the review, Elonda Gatewood! Feel free tocall usany time and we'll respond ASAP with any inquires you may have.
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William S.
December 8, 2022, 6:27 pm
Great work bythe young lady
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Company's official reply
December 8, 2022, 9:55 pm
Thanks somuch for the review, William Skinner! Feel free tocall usany time and we'll respond ASAP with any inquires you may have.
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Donald P.
December 7, 2022, 2:00 am
Great people and service!
This was the second time that wehave purchased from this locationThanks!
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Company's official reply
December 7, 2022, 4:53 am
Thanks somuch for the review, Donald Peoples! Feel free tocall usany time and we'll respond ASAP with any inquires you may have.
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Sonja B.
December 4, 2022, 1:31 am
Mark was wonderful. Icame inwith abudget and hemade itwork.
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Company's official reply
December 4, 2022, 3:37 am
Thanks somuch for the review, Sonja Bridges! Feel free tocall usany time and we'll respond ASAP with any inquires you may have.
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Marianne C.
November 27, 2022, 10:10 pm
Lynora was very helpful and did not try topush upselling onme. Itold her myneeds and price point and wefinalized asale in5mins.
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Company's official reply
November 27, 2022, 11:07 pm
Thanks somuch for the review, MarianneCox! Feel free tocall usany time and we'll respond ASAP with any inquires you may have.
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Mila V.
November 20, 2022, 11:04 pm
We went there today tofind aking size mattress and wehad many questions around the options wehad. Mark, the store manager isthe best atwhat hedoes! Heis very friendly, knowledgeable and not pushy toforce you into making adecision. Hetook his time toshow usaround, answer our questions and listen toour needs. Healso worked out agreat deal forus, sowe ended upbuying from him (once again after several other mattresses). Wehave visited other locations and welike this place byfarthe most.
Thankyou, Mark for being sokind and considerate inhelping usmake thisbuy. Thanks for tolerating usand our two toddlers running around while wevisited the store. All the best!
… – show00
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Company's official reply
November 20, 2022, 11:42 pm
Thanks somuch for the review, MilaV! Feel free tocall usany time and we'll respond ASAP with any inquires you may have.
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Andrew C.
November 10, 2022, 5:25 am
Mark was great! Awesome!
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Company's official reply
November 10, 2022, 5:47 am
Thanks somuch for the review, Andrew Castillo! Feel free tocall usany time and we'll respond ASAP with any inquires you may have.
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Sally C.
November 7, 2022, 1:27 am
Great service byJacob. Heknew his product and very friendly
Go see Jacob and Mark00
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Company's official reply
November 7, 2022, 2:01 am
Thanks somuch for the review, Sally Cowell! Feel free tocall usany time and we'll respond ASAP with any inquires you may have.
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Stacey B.
November 1, 2022, 12:31 am
Jacob was awesome!!! Super knowledgeable and professional. Made usfeel confident inour purchase!!! Took time toanswer all ofour questions.
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Company's official reply
November 1, 2022, 12:51 am
Thanks somuch for the review, Stacey Brady! Feel free tocall usany time and we'll respond ASAP with any inquires you may have.
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Axelle A.
October 31, 2022, 8:11 pm
mark was PHENOMENAL! helped uschoose abed, provided spectacular service, and gave usdeals wedidn’t even know about before comingin! i’ve been sleeping like ababy since our new mattress came inearlier last week!
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Company's official reply
October 31, 2022, 8:49 pm
Thanks somuch for the review, Axelle Alfonso! Feel free tocall usany time and we'll respond ASAP with any inquires you may have.
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Alma O.
October 24, 2022, 6:10 am
Mark was very helpful and super kind, his customer service isontop!! And hedid his best helping meand myfamily find anew mattress
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Company's official reply
October 24, 2022, 8:04 pm
Thanks somuch for the review, Alma Ortiz! Feel free tocall usany time and we'll respond ASAP with any inquires you may have.
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Bernardo P.
October 23, 2022, 7:22 pm
Great experience buying atMattress Firm ofPolo Towne, got agreat deal ona base and mattress but better than that, the kind people there (specially Mark) was amazing
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Company's official reply
October 23, 2022, 7:43 pm
Thanks somuch for the review, Bernardo Palacios! Feel free tocall usany time and we'll respond ASAP with any inquires you may have.
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Vanessa J.
October 14, 2022, 11:02 pm
I want tostart off byapologizing tothe manager Mark. Myinitial low stars was unfair tohim. He’s absolutely professional, amazing and personable. Hedeserves 10stars. Iwas upset that myorder wasn’t instock. Ihad tostop and remember inthe real world things happen. It’s nobody’s fault that there’s technology, and too many people caught inthe middle. Maybe the world would bea better place ifmore people like meacknowledged their shortcomings. We’ve become such angry people, with thistechnology, and itserves nopurpose. Mattress Firm remedied the issue and delivered mymattress today, 10/14/22. I’m actually pleased with the gel/memory foam mattress. It’s mysecond time purchasing from them. Irecommend them 100%.… – show
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Company's official reply
October 11, 2022, 12:56 am
HelloMs. Jenkins, Iam sosorry toread that your experience was less than perfect! Wehave taken your feedback and this situation very seriously. Wewill continue toimprove how weoperate, and wehope tomake this upto you inthe future.
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Oliver C.
October 10, 2022, 12:52 am
Mark isgreat towork with and will get you what you need atthe best price.
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Company's official reply
October 10, 2022, 1:18 am
Thanks somuch for the review, Oliver Chua! Feel free tocall usany time and we'll respond ASAP with any inquires you may have.
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Lori S.
September 28, 2022, 10:12 pm
Greattttt service, very imformative
Walked out with asplit king mattress… Thank uMark00
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Company's official reply
September 28, 2022, 10:55 pm
Thanks somuch for the review, Lori Smith! Feel free tocall usany time and we'll respond ASAP with any inquires you may have.
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Gayle M.
September 6, 2022, 3:16 am
Brian was amazing! All ofthe staff were amazing, kind and helpful. Weneeded amattress badly & I’m sohappy tohave foundone. Wehope tosleep soundly soon.
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Company's official reply
September 6, 2022, 4:08 am
Thanks somuch for the review, Gayle Meeks! Feel free tocall usany time and we'll respond ASAP with any inquires you may have.
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